Contact Us and FAQ
Please feel free to contact us on any matter. We strive to answer all emails within 12 hours.
David Weitzman workshop:
Phone: 972-3-5730855
US Phone: 1-888-215-6036
Mailing address: Flower of life jewels LTD P.O. box 853 Givataim 5310801
Israel
Workshop address: Korazin 5 Givataim room 337. Please call before arrival
Email: [email protected]
Frequently Asked Questions
Shipping back to us
If I wish to fix the ring size, replace the
item or get refund, How do I ship back to you?
Before shipping back please make sure you contact our customer service to receive
instructions. A package sent incorrect may be held by the Israeli custom.
Our customer service details are just above.
Ring size:
Where do I put my ring size?
Please insert your ring size at the Remarks field at the order form or email
it to us to:
[email protected]
How do I know my ring size?
The easiest way is to go to any local jewelry shop and ask to measure your ring
size. Most shops would be happy to assist you.
What type of size standard do you work with
(UK, US or Israeli for example)?
David can work with any type of size standard.
Pendant chains:
Do the pendants come with chain?
The pendant comes with a black string.
Do you sell other chains?
We hope to sell in the future. Unfortunately, at the moment we don’t sell
other chains.
Shipment:
Do you ship to all countries?
We ship to all countries.
What are the shipping prices to world wide?
The shipping prices are the same to the whole world. Registered shipping is
$6 and EMS (fast) is $23.
Can I track my order?
The EMS shipping can be tracked. The registered shipping shows only the sending
date and cannot be tracked.
What do you do if my package is lost?
We will file a lost package report to Israeli post service and if they confirm
the lost we will ship your order again.
Price in other Currencies:
Can I see the price in my local currency?
Yes you can. In the shopping cart you can choose another currency to display
the total price.
Payments Money back guarantee:
What type of payment do you accept?
We accept credit card, Paypal payment (which include e-checks), Bank transfer
and western union payment. For more details on bank transfer and western union
payment, please write to
[email protected]
If I decide I don’t like the item, can
I return it and be refunded?
Yes!
Do you give full money back guarantee?
We give full money back guarantee including the shipping cost to you. We do
not pay for the shipping cost back to us.
General
Can David make me a custom model?
David is currently too busy and will not be able to make custom models.
What it is like living in such an intense yet
beautiful place like Israel?
For me Israel is a mirror of the entire humanity. I feel Israel radiates on
the whole world and is meant to teach the world a lesson for patience. I use
the luck of peacefulness at the people here in Israel as a day to day lesson
for balance and patience. Most of my models are made out of a will to give other
people a different and more real point of view over there lives.
